Microsoft, we have to have a chat

Microsoft? We have to speak. These days you’ve been disappointing me. You launched three units of safety updates this month for my Home windows 10 machines. The primary set of updates (KB5000802 for the 2004/20H2 variations) triggered blue screens of demise after I tried to print to Ricoh and Kyocera printers as triggered points with Dymo labels.  As you your self famous, “after putting in this replace, you would possibly obtain an APC_INDEX_MISMATCH error with a blue display screen when making an attempt to print to sure printers in some apps.”

The second set of updates (KB5001567 for 2004/20H2 variations) was supposed to repair these points, however solely fastened a number of the BSODs and didn’t repair points with Dymo label printers or printers that create photographs (resembling bar code printers). You stated it: “After putting in updates launched March 9, 2021 or March 15, 2021, you would possibly get surprising outcomes when printing from some apps. Points would possibly embrace: Parts of the doc would possibly print as strong black/colour packing containers or is likely to be lacking, together with barcodes, QR codes, and graphics components, resembling logos. Desk traces is likely to be lacking. Different alignment or formatting points may additionally be current. Printing from some apps or to some printers would possibly lead to a clean web page or label.”

Then you definately launched a third model of the updates that reportedly would repair the difficulty with Dymo label printers and picture or barcode printers. One would suppose that after three tries we’d get the proper and glued replace. KB5001649 for the 2004/20H2 variations was purported to be that final and excellent replace.

Not so quick. As famous by posters on Reddit, the replace failed to put in. There are even social media posts showcasing that issues are occurring with it.

Now usually with Patch Tuesday, we by no means have patch perfection. There’s at all times somebody that can undergo some random aspect impact of regular computing weirdness that, whereas in a roundabout way associated to the updating course of, will get blamed on any updates due to coincidence. I’ve usually seen customers complain about one thing on their pc and level to Home windows updates because the set off; usually, it’s only a mere reboot that exposes underlying issues, not the patching course of itself. (In greatest practices for servers, it’s usually really useful that you simply reboot a system earlier than putting in an replace to make sure your system is useful.)

I’ve additionally seen the place malware will insert itself right into a system and when a patch is put in, the up to date system is now unstable and ship a BSOD. A number of years in the past a rootkit put in on many Home windows techniques was impacted by a safety replace, which had put in a brand new model of the Home windows kernel; when the system rebooted, the interplay between the rootkit and the brand new kernel replace triggered a blue display screen. So whereas we pointed to the safety patch as the issue, in actuality it truly helped expose the rootkits.

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